For faster service, please include order number, detailed description, and images if applicable.

Home

Returns Portal Canada

Shop Now

Ten Thousand Canada

<span id="isPasted" style="color: rgb(32, 32, 32); font-family: Gotham, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">For orders under $150 CAD, shipping is $15 CAD.&#xA0;<span style="color: rgb(32, 32, 32); font-family: Gotham, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">For orders over $150 CAD, shipping is free.&#xA0;<span style="color: rgb(32, 32, 32); font-family: Gotham, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All orders are charged for duties and tax where appropriate per the law.<br style="box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; color: rgb(32, 32, 32); font-family: Gotham, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

For orders under $150 CAD, shipping is $15 CAD. For orders over $150 CAD, shipping is free. All orders are charged for duties and tax where appropriate per the law.

Do you charge for shipping?

Order Questions

Do you have a military discount?

How should I wash and dry my Ten Thousand gear?

Why isn't my discount code working?

Which currency will I be charged in?

If I order two items, and one is on pre-order, when will my order ship?

Where is my order?

How long before my order ships?

How do you ship your orders?

Help! My address is wrong!

How can I contact you?

Do you sell gift cards?

What size am I?

What if my size is Out of Stock?

I see something on the US site, but not on the Canadian site. Can I still buy it and ship it to Canada?

I'm outside of the United States. Can I still order?

Website Questions

My Account

Where are your products made?

What materials do you use?

Manufacturing & Design

What are your return and exchange policies?

How do I start a return?

I was able to place my order, but I received an email saying one (or more) of the item(s) are out of stock. What does this mean and when will I get my order?

When should I expect to receive my refund/store credit?

How can I return a gift?

My order is defective, damaged, or incorrect. What should I do?

Returns & Exchanges

Do you charge for shipping?Updated 8 months ago