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Ten Thousand Canada

<p><span id="isPasted" style="color: rgb(32, 32, 32); font-family: Gotham, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If any items in your order are on pre-order, the package will only ship once all items are in stock.</span></p>

If any items in your order are on pre-order, the package will only ship once all items are in stock.

If I order two items, and one is on pre-order, when will my order ship?

Order Questions

Do you have a military discount?

How should I wash and dry my Ten Thousand gear?

Why isn't my discount code working?

Which currency will I be charged in?

Do you charge for shipping?

Where is my order?

How long before my order ships?

How do you ship your orders?

Help! My address is wrong!

How can I contact you?

Do you sell gift cards?

What size am I?

What if my size is Out of Stock?

I see something on the US site, but not on the Canadian site. Can I still buy it and ship it to Canada?

I'm outside of the United States. Can I still order?

Website Questions

My Account

Where are your products made?

What materials do you use?

Manufacturing & Design

What are your return and exchange policies?

How do I start a return?

I was able to place my order, but I received an email saying one (or more) of the item(s) are out of stock. What does this mean and when will I get my order?

When should I expect to receive my refund/store credit?

How can I return a gift?

My order is defective, damaged, or incorrect. What should I do?

Returns & Exchanges

If I order two items, and one is on pre-order, when will my order ship?Updated 8 months ago